Frequently asked questions
Organic Weave sells to wholesalers, retail stores and designers. If you are a consumer, please see “where to shop” under “INFO" on our website.
2. Do you have samples?
We have a Sample Kit. It includes wool and cotton colours and mini samples.
3. What is the price of Sample Kit?
The price depends on the number of sets ordered and the destination. Please contact us for more information at firstname.lastname@example.org.
4. Do you have a minimum order?
Yes, Please contact us for more information at email@example.com.
5. Do you accept custom orders?
Yes. We accept orders in custom sizes, designs and colors. Please contact us for more information at firstname.lastname@example.org.
6. Where are Organic Weave rugs made?
Organic Weave rugs are handmade in India.
7. Where do you ship from?
We ship from India or Canada.
8. What are the lead times?
Lead time can vary from 10 and 16 weeks, depending on the product technique, order specification and quantity.
9. How accurate is your color matching?
Every effort is made to match colours. Colours may vary slightly with each batch of dyes. For best colour match we recommend GOTS certified man-made dyes.
10. Do you guarantee exact sizes as ordered?
Sizes may vary up to 5% in length and width, which is the industry standard for handmade products.